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Privacy Policy & Terms of Service

Last updated: January 2026

Privacy Policy

1. Information We Collect

When you place an order through GetYourHomeMade, we collect your name, phone number, delivery address, and order details. We also collect basic interaction data such as which seller pages you visit and which items you add to your cart. Payment information (credit/debit card data) is processed securely by Stripe and is never stored on our servers.

2. How We Use Your Information

We use your information to process and deliver your orders, send you SMS updates about your order status, improve our platform, and communicate with you about your account or orders. We do not use your phone number for marketing purposes without your explicit consent.

3. Information Sharing

Your order details (name and items ordered) are shared only with the specific home cook you order from, solely for the purpose of fulfilling your order. We do not sell, rent, or trade your personal information to third parties. We may share anonymized, aggregate data for analytics purposes.

4. Data Security

We implement reasonable security measures to protect your personal information. Payment processing is handled by Stripe, which maintains PCI-DSS compliance. While we strive to protect your data, no transmission over the internet is 100% secure.

5. Cookies

We use essential cookies to keep your cart items and remember your language preference. We do not use tracking cookies or third-party advertising cookies.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us. We will respond to your request within 30 days.

7. Contact

For privacy-related inquiries, please contact us at privacy@getyourhomemade.com.

Terms & Conditions

1. Acceptance of Terms

By accessing or using the GetYourHomeMade platform, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

2. Service Description

GetYourHomeMade is a platform that connects customers with independent home cooks. We facilitate orders, payments, and delivery coordination, but the food is prepared by independent sellers in their own home kitchens.

3. User Responsibilities

You agree to provide accurate information when placing orders, including your correct name, phone number, and delivery or pickup details. You are responsible for being available to receive your order at the selected time window.

4. Orders & Payments

All prices are set by individual sellers and are listed in U.S. dollars. Payment is due at the time of ordering. By placing an order, you authorize us to charge your selected payment method. Sellers reserve the right to cancel or modify orders due to availability.

5. Limitation of Liability

GetYourHomeMade acts as a marketplace connecting buyers and sellers. We are not responsible for the quality, safety, or preparation of food provided by independent sellers. Sellers are responsible for complying with all applicable food safety laws and regulations.

6. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated date. Continued use of the platform after changes constitutes acceptance of the new terms.

7. Governing Law

These terms are governed by the laws of the State of California, without regard to conflict of law principles.

Questions or Concerns?

If you have any questions about these policies, please reach out to us at support@getyourhomemade.com. We're happy to help.